Service Offering

What You Can Expect From Wilco

Experience and knowledge gained over the last 50 years has enabled us to maintain our leading position for quality, service and reliability.

Wilco’s estimating staff will tell you promptly whether we can assist you with your project or not. Usually the answer will be positive but if we are unable to assist for any reason we will let you know early.

If your project is not yet designed, is designed with in situ methods and you would like to change, or is designed but you want to check buildability or other features, then you can expect Wilco to provide you with the input that you need.

We see our role as providing solutions to your construction problems – solutions which Wilco, with its product capability, is uniquely placed to provide. We don’t want you to use precast everywhere, only where it is the best way of building, so expect frank advice on whether there is a good precast solution or not.

When it comes time to price the precast component of your project you can expect Wilco to give you a clear and complete offer which spells out inclusions and exclusions and the commercial terms of the offer.

There are two approaches to design and shop drawings. At Wilco we believe that our experience should be put to use in the interest of all parties and so you can expect us to propose alternatives to architectural and engineering detailing where possible to improve buildability, durability and aesthetics.

Our customers have the last say, but working with Wilco you will be offered choices.

The structural capabilities of all precast components offered by Wilco should be verified by the project consulting engineers. Wilco does not, therefore, offer to provide structural certification.

One of Wilco’s great strengths is its experienced manufacturing staff. In an environment where employee turnover is minimal, many key employees have between 10 and 20 years experience. We have seen and solved just about every possible problem and this, combined with our modern quality assurance programme, ensures the best outcomes.

Delivering the product in full and on time is a critical phase of our customer service programme and we ensure that our interface with the site, transport providers and crane operators is as seamless as possible.